Troubleshooting

This section contains troubleshooting documentation for common issues

Troubleshooting Guide: H2 Zero Field Issues
Purpose and Applicable Part/Model Numbers   This document applies to 016-550-10 H2 Zero system. This includes the fan unit, wall mounted controller, ...
Fri, 10 Apr, 2015 at 9:18 AM
Troubleshooting Guide: HDDC, GJX, or RPR Showing No Load
Purpose and Applicability This article applies to HDDC, GJX, and RPR units that are reading 0A, and meet the following criteria 1. Have neve...
Fri, 17 Apr, 2015 at 8:51 AM
Alarm Daisy Chaining: which connector is input which is output? - Quick Answer
Purpose and Applicable Part/Model Numbers   This guide applies to all Comm/net products that have (2) 8p8c/Can (RJ45/Can) jacks for alarm daisy chain...
Tue, 7 Apr, 2015 at 10:03 AM
HDX is showing a breaker trip alarm with no breaker tripped? - Quick Answer
Purpose and Applicable Part/Model Numbers   This article addresses issues with breaker alarms in a Comm/net Systems HDX unit. 016-412-10 H...
Fri, 10 Apr, 2015 at 9:18 AM
DCX/DCX LP: What is the twisted pair of red and black wire for? - Quick Answer
Purpose and Applicable Part/Model †016-1000-10 400 ampere disconnect, -48VDC Battery Disconnect ††016-1001-10 400 ampere disconnect, -48VDC...
Fri, 10 Apr, 2015 at 9:19 AM
Are ROSA Alarm Systems Compatible With Comm/net products? - Quick Answer
Purpose and Applicable Part/Model Numbers   This applies to all Comm/net Systems products. Are ROSA Alarm Systems Compatible With Comm...
Fri, 10 Apr, 2015 at 9:19 AM
Configuring Commnet Matrix C16 Ethernet Settings
To configure C16 IP Settings using a network switch: Attach the front face plate to the panel and connect a Cat6 or Cat5e cable to the Ethernet port on...
Mon, 30 Apr, 2018 at 1:11 PM